This thesis aims to explore how the design for the visually impaired and blind people can build a better navigation and public transportation experience. During the research process, literature reviews and interviews with VI&B people were conducted to understand what issues make VI&B people abstain from public transportation, and to investigate what information is needed for VI&B people to travel independently in unfamiliar environments. The result of the literature review and user research showed that people who are visually impaired or blind need to access all the information regarding to their physical surroundings, correct location of the stops, correct numbers and places, real-time access on timetables,
maps, and routes to feel safe in their journey. However current transportation systems, smart assistive devices, and mobile solutions can’t satisfy all the needs in one place and VI&B people still need to ask help from others. As an end result, to satisfy all the user needs in one place, a standalone design solution was proposed to enable VI&B people to use public transportation safely and travel independently without relying on other’s help.
Author: Basaran Cabuk